Vertex Engineers update

9 June 2020

The move to Alert Level 1 (effective on the 9th June) means that we will be operating without restrictions as outlined in the guidelines published by the Ministry of Health. We do ask that if you are feeling unwell or are experiencing flu-like symptoms that you refrain from visiting our offices.
We will still be providing hand hygiene sanitisers for the immediate future and we ask you avail yourself of these when entering and leaving the premises.

Thankyou for your understanding during the pandemic period and the controls we have had in place so we could get to this position we are in now. We look forward to opening up our business to the opportunities that will arise.

12 May 2020

Alert Level 2 (effective on the 14 May) means that we will still be operating under the guidelines outlined by the Ministry of Health which allow for more flexibility to address the needs of our customers whilst staying safe at the same time. We ask that you respect the measures we have in place to ensure the safety of our workers, customers, and visitors.

Key standards we will be adhering to include:

  • Physical distancing and group control
  • Hand hygiene – washing and hand sanitiser often
  • Contact tracing for all persons visiting our property
  • Staying away if unwell

Should you have any questions about our Alert Level 2 protocols, please talk to your normal Vertex contact for clarification.

28 April 2020

Under Covid-19 Alert Level 3 restrictions, Vertex will still continue to operate from home for all services although some essential and necessary site works are being carried out in accordance with the guidelines. Any queries about the activities we are able to carry out can be directed to your contact within the company on their normal phone number. Calls to the landline may not be answered due to limited access to the offices. Any deliveries to the Hamilton offices can be accepted by calling ahead on 021 283 7839.

25 March 2020

In response to the New Zealand Government’s decision to raise the COVID-19 Alert to Level Four Vertex has closed its office locations and all staff are now working remotely from their homes to ensure we continue servicing our Customers as effectively as possible under these unique circumstances.

Our staff are having regular teleconference catch-ups with their teams and we are endeavouring to maintain contact with those of our Customers who are still able to operate, either as essential services, or like us, in our homes. We are committed to following the Government’s guidelines and remaining isolated to ensure the highest level of protection for our Staff, Customers and the wider community in which we work.

We ask that if you are trying to contact someone from Vertex to be patient as we deal with this new way of doing business. If you have any questions, please call your contact within our business or call the main business number. It will be answered.

Vertex Engineers | +64 7 849 1638

20 March 2020

While the threat of COVID-19 (Coronavirus) remains high, we are taking a lead from the NZ Ministry of Health in implementing measures to reduce the impact of the spread of this virus amongst our Staff, Customers and the Community at large.

Our key priorities remain the safety of our Staff and the continuity of our business with our Customers. Any travel or site visits by our Staff will be restricted to essential travel only and site visits only in consultation with the customer. All overseas travel has been cancelled.

We are restricting access to our property to those with appointments only. Please call ahead if you do not have an appointment.

If you have an appointment:

  • and have recently entered New Zealand from overseas
  • or been in contact with someone who has been overseas in the last two weeks
  • or are experiencing symptoms of illness

then we respectfully request you refrain from visiting us and initiate remote meetings with our Staff.

If you have any questions, please call your contact within our business or ask for the QHSE Manager.

Vertex Engineers | +64 7 849 1638

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